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Success Stories & Case Studies
Valuing the Internal Talent MarketA regional not-for-profit agency redefined its vision and strategy to support a significant, national expansion.
Developing Talent for Continued GrowthA prominent professional service firm was achieving sustainable growth yet was concerned about the lack of staff prepared to continue the firm’s success.
Driving Down the Cost of Employee TurnoverA pharmacy benefits management company was experiencing costly high turnover among its 2,500-employee call center representative groups.
Increasing Growth Through Sales Force Selection and RetentionA provider of technology products and services reduces the 42% turnover in its front line sales role.
Go-to-Market Strategy for a B2B Software ProviderA software applications provider was challenged with managing rapidly increasing cost of sales as new products and new people were added.
Optimizing Sales and Service Center ProductivityAn educational software providercorrected wide variance in sales performance across its call center staff.
Supporting Business Strategy Through PayAn international wholesaler and distributor in the automotive aftermarket made a structural and operational shift.
Territory Optimization Increases Sales ProductivityA software company is acquired by a private equity firm that requires organic growth to double.
Aligning Sales Compensation with Business StrategyA large integrated meeting and event services companies overhauled their executive team and adopted a new client segmentation strategy.
Improving the Quota-Setting ProcessA telecommunications company needed to align overall business objectives with targets set for the field sales organization.
Focusing Leaders on Economic ValueExecutives needed to shift their focus from just division earnings and margins to a more balanced view of company performance.
Aligning, Driving and Rewarding Group PerformanceThe cyclical commodity market created problems in long-term compensation programs that could not withstand changes in company financial performance.
Maximizing Return on Technology InvestmentA pharmaceutical company had made a huge technology investment in distribution operations which were generating less that 50% of expected results.
Transition to a Team-Based Work and Rewards SystemA plastics manufacturer was experiencing poor employee productivity and poor customer service.
Improving Service Center PerformanceA client’s call center employee turnover drops 17% while their performance increases 26%.
Turnaround in Healthcare DeliveryThe ambulatory care division of a nationwide healthcare system experiences a dramatic turnaround.
Implementing World-Class Reward & Recognition ProgramsA global company implements a three tiered suite of recognition programs that are directly tied to business objectives.
Responding to Change in the Media BusinessA struggling media group achieves an immediate turnaround of EBITDA.
Retaining High Performers in Investment BankingA global investment bank stems a high performing employee exodus and achieves record results.
Improving Manufacturing CompetitivenessA consumer goods company achieves an 850% return by successfully implementing a group incentive plan.
Driving Top Line GrowthThe North American division of a global building products manufacturer identifies opportunities to increase revenues by 17%.