Consumer

The consumer landscape is rapidly evolving. Organizations are investing heavily in marketing to engage customers through digital channels and expanding their supply chain capabilities. At the same time consumer companies need to improve their points of distribution by maximizing key accounts, partnering with retailers, distributors and wholesalers, and build direct-to-consumer strategies.

We partner with consumer organizations to grow profitably by defining their business strategy, designing their organizations and channels, and aligning their talent to effectively and efficiently serve their customers.

Retail

Unprecedented changes in the traditional retail landscape are creating new challenges, opportunities and uncertainty. Consumer and shopper behaviors continue to evolve rapidly. This is causing retailers to assess their omni-channel approach, maximize the efficiency of their stores, shift to become more customer-centric, compete with direct-to-consumer models and integrate technology. Adapting to these changes have a profound impact on the people, process and systems.

We help clients quantify and executive on growth opportunities within their existing customers and products through customized retail solutions. We help retailers at the corporate and field/store level. We optimize go-to-market strategies to ensure the sales channels are aligned to deliver results and enhance human capital programs to engage its people.

Visit here to learn more about how we help retailers increase their effectiveness through issues like omni-channel, customer segmentation, clienteling, the customer experience and more.

Want to know more?  Contact Tom Hill to share thoughts, have questions answered or to address your consumer and retail needs.

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