Rich works with business leaders to help them make the most of their technology investments, including the organizational capabilities and operating models required to effectively deliver and adapt to today’s continuously changing technology. Rich is a practical strategist, hands-on problem solver and consensus builder with a keen ability to align business, technology and corporate stakeholders through framing of complex solutions and decisions in clear business and financial terms. He has a proven ability to drive value creation and transformation through a variety of levers: digitization, new service delivery models, agile at scale (enterprise level), process optimization and reengineering, outsourcing, and M&A.
Prior to joining Axiom Consulting Partners Rich was Principal at Pariveda Solutions, a management consulting firm focused on delivering innovative technology solutions. Prior to Pariveda, he was SVP of Technology Strategy & Governance with Citibank, where he led a global transformation of their $3.5B IT infrastructure organization and rolled out a new global service delivery model, institutionalized a capability + performance audit process, identified and oversaw optimization activities and owned the technology business management (TBM) function. Previously, he was consulting leader at Booz & Company, where he focused on IT strategy and digital business models, the Everest Group, where he brokered outsourcing transactions. Prior to his MBA, Rich was a solutions architect with IBM/PwC with focus on digital/ecommerce, CRM and SCM solutions.
Rich speaks frequently with executives, senior leadership teams and professional organizations to share his perspectives on becoming more agile cross-functionally at an enterprise level. He has authored points of view on the longer-term organizational and operating model implications of digitization and preponderance of technology-enabled “as-a-service” models.
Rich earned his Masters of Business Administration from the McCombs School of Business, and his Bachelor of Science in Electrical Engineering from the Cockrell School of Engineering, both schools of the University of Texas at Austin.
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Technology is fundamentally changing the way that we live, work and play. Traditional business and operating models are breaking down and need to be reimagined. Helping clients navigate the new and unknown is what excites me most about my work. To quote Albert Einstein, ‘You can’t solve a problem on the same level that it was created. You have to rise above it to the next level.’